Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that information on vehicle care for its cars is easy to access and user-friendly. Cadillac owners benefit from several resources that make it easy to stay on top of their vehicle's care and follow suggested service intervals.



The Cadillac Owner Center is a comprehensive digital platform where vehicle owners can access detailed information about their particular model. After registering their vehicle, owners can sign in to view a personalized account with information on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also provides access to owner’s manuals, instructional videos, and step-by-step guides to assist users perform basic maintenance tasks or understand certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, users can monitor their vehicle’s health by getting alerts about maintenance needs, such as oil changes, tire checks, or brake checks. The app also provides convenient features like remote start, remote locking/unlocking, and the ability to book maintenance directly with the preferred Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard infotainment system that includes maintenance alerts and notifications. When a service is due, the vehicle shows alerts on the dashboard, informing the owner of what needs to be done. This system not only helps remind drivers to stay current with maintenance but also provides detailed explanations of each service item, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in providing maintenance details to customers. When owners visit an official service center for maintenance or repairs, the service team offers a detailed explanation of the recommended services, making sure that owners are aware of the necessity of each procedure. Additionally, service centers keep an electronic record of every service visit, enabling users to quickly review their service history for future needs.

Printed and Online Resources

Cadillac offers printed owner’s manuals and booklets that detail the vehicle’s service intervals, recommended fluids, recommended tire pressures, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, videos, and tips on how to maintain optimal performance.



By offering a combination of digital tools, in-person assistance, and traditional guides, Cadillac ensures that owners are knowledgeable about their vehicle’s service and maintenance requirements, thereby extending the life and performance of their Cadillac.